Welcome to Mirronet Support
Official help and documentation for the Mirronet family safety and social networking app.
Mirronet Support Center
Welcome to the official support documentation. Mirronet is the world's most advanced family safety social network, combining real-time location tracking, emergency alerts, and social communication into one secure platform.
Quick Start Guide
If you are setting up your family safety features for the first time, we recommend starting here:
- Configuring Geo-Fencing: Learn how to draw custom virtual boundaries and receive instant alerts when family members enter or exit safe zones.
- Emergency Witch Alert: How to properly test and trigger the one-tap emergency SOS system to instantly notify all family members with your precise GPS location.
- Live Social Discovery & Footprints: Understanding your real-time tracking history (up to 90 days on Premium) and how to safely connect with local communities.
Recent App Updates
To ensure the highest level of security and performance, please ensure you are running the latest version of the app.
- Enhanced God Mode: Video & voice calling has been improved, allowing you to answer reliably directly from your lock screen.
- Live Map Syncing: We have improved Safe Zone and Live Map syncing for faster, sub-meter accurate location updates.
Managing Your Account
Note: For priority 24/7 customer support, unlimited Guardians, and advanced Geo-Fencing controls, consider upgrading to the Premium Plan.